When my order will be shipped?

After placing an order, the package is shipped in 1-3 business days with tracking number provided.

When will I receive an order?

Our production time is about 1-3 business days. Most of the shipping time is 2 to 7 days, special circumstances we will extend the time, thank you for your understanding and support!

What if I received a damaged item?

Crystal and Glass products are inevitably damaged in transit, if you receive a damaged parcel, contact us in time, we will be very good to deal with after-sales issues. Please contact us Email: support@exploreserendipity.com.